Account Manager (m/f/d) - Customer Service

We are looking for an Account Manager (m/f/d) - Customer Support
(Full-time)

Your Responsibilities

• With your strong communication skills, you’ll provide exceptional support to our hosts as a true host yourself.
• You’ll also introduce them to our world of Channel Management, sharing your knowledge warmly and effectively.
• Additionally, you’ll act as a translator of our technical infrastructure, presenting it to our hosts in a clear and accessible way.
• Your professional experience will help us grow as well; your feedback will drive further technical development.

Your Skills

• You are comfortable engaging with IT-related topics.
• You can communicate fluently in both German and English.
• You have prior experience with standard property management and booking systems in the hospitality industry.

Our Offer

• A permanent employment contract.
• Company pension plan.
• Commuter ticket.
• Regular working hours from Monday to Friday, with the option of hybrid work.
• Freedom for personal responsibility and challenging projects.
• Regular team events and shared meals as part of our company culture.
• 15 years of Viato expertise – learn from the best until you become one of them.

Let’s take you on this journey with us.

Simply send us an email with your application to .email@address.com.

We look forward to meeting you!